runx88's commitment to responsible gaming
Keep gaming within limits — runx88 is always here to ensure a safe and enjoyable gaming experience.
What is responsible gaming and why does it matter?
Online gaming is an entertainment activity — but it stays enjoyable only when you play consciously and within control. At runx88 we believe every player's experience should be safe, transparent, and fun. Responsible gaming means deciding in advance how much time and money you will spend and sticking to that decision.
Thousands of players in Bangladesh play at runx88 for entertainment and most have an enjoyable experience. In some cases, however, gaming habits can create problems. We have built tools and features into our platform to keep you in control at all times.
Remember — gaming is not a source of income, it is pure entertainment. Never look to gaming as a solution to financial difficulties. Always play within your means.
Our core principles
Player protection, transparency, and responsibility — runx88 operates on these three principles. Your well-being and safety are our top priority.
Our protection tools
Deposit limit setting
You can set a daily, weekly, or monthly deposit limit whenever you choose. While the limit is active, no deposit beyond the set amount will be accepted — keeping your budget safe at all times.
Time limits and time-out
Take a break from your account for a set period. Using the time-out feature you can pause gaming for anywhere from 24 hours to 30 days. You will not be able to log in to your account during the break.
Self-exclusion
If you feel gaming is going beyond your control, choose the self-exclusion option. Let our support team know and your account will be permanently closed for a chosen period.
Loss limit setting
Set a loss limit for yourself. Once that limit is reached, the system will automatically alert you and prevent further betting within the relevant period.
Gaming history review
You can view your full betting and transaction history at any time. It is a simple way to stay aware of your own gaming habits.
24/7 Bangla Support
If you are experiencing gaming problems or feeling under pressure, contact our Bengali live chat support at any time. We are always here for you.
For players aged 21 and above only
To open an account and play at runx88 you must be 21 years of age or older. Registration by minors is completely prohibited. We collect the necessary information at the time of registration to verify age and may request a national identity card or other valid identification in any case that raises suspicion.
Make sure no underage member of your household can access your account. Always keep your password and login details private.
Our commitment
runx88 believes that creating a responsible gaming environment is not just an obligation — it is our ethical duty. We are committed to ensuring the following:
- All advertising and promotional activities will be conducted responsibly — never targeting minors.
- We regularly update our technical tools to keep gaming within the bounds of entertainment.
- When signs of problematic gaming behaviour are identified, we will actively provide support to the player concerned.
- Players' personal information will be stored with complete confidentiality.
- Self-exclusion requests will be processed promptly and no promotional communications will be sent during the exclusion period.
- Fair play will be ensured on a platform secured with SSL encryption.
Principles of healthy gaming habits
- View gaming as entertainment, not a source of income.
- Never bet beyond your means.
- Set a budget in advance and stick to it.
- Do not chase losses by placing more bets.
- Keep a balance between gaming and your family, friends, and social life.
- Do not use gaming as a way to escape stress or anxiety.
Warning signs
If you notice the following signs, gaming may be causing problems — seek help promptly.
If you notice any of the above signs in yourself, contact our live chat support immediately or choose the time-out or self-exclusion option.
Building healthy gaming habits
Set a budget in advance
Before you start gaming, set a fixed budget for the week. Once you have lost that amount, stop playing — this is easier to follow when the decision has been made ahead of time.
Manage your time
Avoid gaming for long stretches at a time. Take a break every hour, drink some water, and turn your attention to other activities.
Avoid impulsive betting
Do not game when you are angry, anxious, or feeling low. Clear-headed thinking is what makes good decisions possible.
Do not treat wins as certain
The outcome of every game is completely random. Previous wins or losses have no connection to future results — keeping this in mind will make it easier to avoid placing excessive bets.
Maintain family relationships
Do not let gaming damage your relationships with family and friends. Keep participating in social activities.
Ask for help when you need it
If you find it hard to control your gaming habits, there is no reason to feel ashamed — asking for help is a sign of strength. Our support team is ready in Bengali 24/7.
Account control tools
Use these tools to keep your gaming experience at runx88 fully in your own hands.
Daily limit
Set separate deposit and betting limits for each day. When the limit is reached, the system will automatically stop any further bets until the next day.
Weekly / monthly limit
Set a weekly or monthly limit for long-term budget planning. This ensures financial protection over the longer term.
Cooling-off break
Put your account on a break for anywhere from 24 hours to 30 days at any time. It cannot be reactivated before the break period ends.
Long-term exclusion
If you need a long break from gaming, apply to have your account closed for 6 months to 5 years. Contact support and it will be arranged.
To activate these tools, contact our 24/7 live chat support or email [email protected]. We will process your request promptly.
Support and contact
For any concern or problem related to gaming, runx88's support team is always here for you. Talk to us in Bengali — we understand.
Live chat support
Get help in Bengali via live chat 7 days a week, 24 hours a day. Request a deposit limit, time-out, or self-exclusion directly in the chat.
Go to supportEmail support
Write to us by email to describe a problem in detail or to apply for exclusion. We will respond promptly.
View FAQMore information
Read our information pages to learn more about responsible gaming, rules, and our policies.
About usQ&A — Responsible Gaming
Enjoy entertainment responsibly
We are always ready to provide a safe, enjoyable, and responsible gaming experience at runx88. Cricket betting, slots, or live casino — enjoy your favourite games within your limits.